Q.When I receive the product ,I can't turn on it
1. first pls charge it, keep Enough power
2. Press the switch, The light is on.
Q.When I use it ,I can't feel anything.[or feel the current is very weak]
1. First clean your face.
2. Put some GEL or Toner on your face
3.Some consumers have doubts about the use of the instrument because they cannot feel the current sense.
Spray water on the hairline or behind the ears to moisten, and then place the instrument on the moistened area to test the current sense.
4. Turn on it,keep it Stay in one place for 3-5 seconds. Move slowly on your face
[it is very important]
Q.Why it work 5 minute,it will be turn off?
YES,it is Normal setting, it work 5 minutes will be turn off, we not recommended to use it for too long time
Q.it have bi~bi voice When work,if it is defective
NO, it is Normal, It's a sound of correct indication, a record of how long you stay, and it's a small cycle of working states.
Q.It doesn't have vibrate.
YES,It mainly uses micro current to achieve massage and beauty effects. This is internal. If you mind this, please consider other products.Thanks
Q.Can the beauty instrument be used with other skin care products?
Yes, Each micro-current beauty device can be used together with most non-oil-free skin care products. Oil will affect the transmission of micro-current, so please make sure that the grease on the face has been cleaned before using the beauty device.You had better to used it together with the conductive gel.
Q.When, where and how often should I use the beauty device?
This beauty instrument is safe and gentle, you can use it anytime every day. We recommend that you use it once every 24 hours,–for 5minutes each time. For the first 60 days, we recommend that you use it for 5 days a week. After 60 days or your skin has achieved the desired effect, a frequency of 2-3 times a week is appropriate.
>We will strictly test each product. When you receive it, please use it in the correct way.<
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